Frequently Asked Questions
All of your questions about your next Megazone experience answered in a click
Q: WHAT IS THE MINIMUM NUMBER OF PEOPLE THAT CAN PLAY IN A GAME OF LASER TAG?
A: You need at least two players, the more players the more fun!!
Q: HOW MANY PEOPLE CAN PLAY LASER TAG IN A GAME?
There can be up to 40 players in a game!
Q: ARE THERE ANY AGE AND/OR HEIGHT RESTRICTIONS WITH LASER TAG?
A: Yes, we recommend players are 5 years or older and are at least 1 meter tall.
Q: IS MY LASER TAG BOOKING EXCLUSIVE?
A: No, we cannot guarantee exclusive play, particularly during busier periods i.e. weekends. However, for $550/hour we can arrange an exclusive booking.
*It is our Store Policy to join groups together of similar ages (approx 3 years or less age difference). The more players, the more enjoyment and fun!!
Q: ARE BOOKINGS ESSENTIAL?
A: Yes, bookings are essential for: Laser Tag, Virtual Reality, Birthday Parties and Bar Hire. (Excludes: Mini Golf only)
** Walk In visitors for Laser tag or Virtual Reality are ‘non-guaranteed bookings’, as game slots are subject to availability on the day.
Q: HOW FAR IN ADVANCE SHOULD WE BOOK FOR A BIRTHDAY PARTY?
A: To ensure your booking is confirmed, we recommend booking at least 2-4 weeks in advance.
Q:DO YOU HAVE A CANCELLATION POLICY?
A: Yes. For Laser Tag , Birthday Parties & Bar Bookings:
Email, Phone or In-store booking cancellations must be made with at least 24 hours notice
Online Booking cancellations must be made with at least 24 hours notice to receive a ‘Full Refund’
Birthday Party and Bar Deposits are ‘Non-refundable’
Q:WHAT DOES STUDENT DISCOUNT, DISCOUNT?
A: 10% of bookings, includes: Laser Tag Standard Rates, Mini Golf Standard Rates, Virtual Reality Standard Rates, Arcade Standard Rates.
Excludes: combo deals, Event ticket pricing and Weekly Events.
Q: WHAT CAN’T I USE MY MEMBERSHIP DISCOUNTS ON?
A: It doesn’t include group packages, this pass gives you 25% of any individual booking for your session. ie. if you and a friend who wasn’t a Mega Pass holder wanted to play mini golf outside of your 3 free games, you would pay 6.75 for you + 9 for your mate!
However, if you have a Mega Pass and you book in for a Birthday party ie Ultimate Party for 8 guests, you can have 2 guests added to your party package.
Pass discounts are only permitted for the Pass holder, but if you buy popcorn with your 20% discount, there’s no harm in sharing the deliciousness!