Frequently Asked Questions
All of your questions about your next Megazone experience answered in a click

Q: WHAT IS THE MINIMUM NUMBER OF PEOPLE THAT CAN PLAY IN A GAME OF LASER TAG?
A: You need at least two players, the more players the more fun!!

Q: HOW MANY PEOPLE CAN PLAY LASER TAG IN A GAME?
There can be up to 50 players in a game!

Q: ARE THERE ANY AGE AND/OR HEIGHT RESTRICTIONS WITH LASER TAG?
A: Yes, we recommend players are 5 years or older and are at least 1 meter tall.

Q: IS MY LASER TAG BOOKING EXCLUSIVE?
A: No, we cannot guarantee exclusive play, particularly during busier periods i.e. weekends. However, for $550/hour we can arrange an exclusive booking. 
*It is our Store Policy to join groups together of similar ages (approx 3 years or less age difference). The more players, the more enjoyment and fun!!

Q: ARE BOOKINGS ESSENTIAL?
A: Yes, bookings are essential for: Laser Tag, Virtual Reality, Birthday Parties and Bar Hire. (Excludes: Mini Golf only)

** Walk In visitors for Laser tag or Virtual Reality are ‘non-guaranteed bookings’, as game slots are subject to availability on the day.

Q: HOW FAR IN ADVANCE SHOULD WE BOOK FOR A BIRTHDAY PARTY?
A: To ensure your booking is confirmed, we recommend booking at least 2-4 weeks in advance.

Q:DO HAVE A CANCELLATION POLICY?
A: Yes. For Laser Tag & Birthday Parties:

Email, Phone or In-store booking cancellations must be made with at least 24 hours notice
Online Booking cancellations must be made with at least 24 hours notice to receive a ‘Full Refund’
Birthday Party Deposits are ‘Non-refundable’

Q:WHAT DOES STUDNET DISCOUNT, DISCOUNT?
A: 10% of bookings, includes: Laser Tag Standard Rates, Mini Golf Standard Rates, Virtual Reality Standard Rates, Arcade Standard Rates.
It does not include combos, or event ticket pricing or weekly events.

 

Q: WHAT CAN’T I USE MY MEMEMBERSHIP DISCOUNTS ON?
A: It doesn’t include group packages, this pass gives you 25% of any individual booking for you session. IE if you and a friend who wasn’t a megapass holder wanted to do golf @9 outside of your 3 games, you would pay 6.75 for you + 9 for your mate!
However, you do get 2 additional guests to your party included so ie if you did birthday blast you would get 10, instead of 8 guests for the $250.

So in short, pass discounts are only for the pass holder, but if you got popcorn with your 20% discount no harm in sharing the deliciousness! 

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